Responsible Gaming
Gaming Should Be Entertainment
At Storyhaus, we believe that online sports betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an exciting betting experience, it's important to approach sports betting responsibly and within your means.
If you ever feel that your gambling is becoming problematic, help is available.
Age Verification
Online sports betting is only available to individuals who are 18 years of age or older in Canada. Some provinces may have different legal age requirements for gambling activities. It is your responsibility to ensure you meet the legal age requirements in your jurisdiction before participating in any betting activities on Storyhaus.
We implement strict age verification procedures to protect minors and comply with all applicable Canadian regulations.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by betting more money to recover previous losses
- Hiding or being secretive about the extent of your gambling activities
- Gambling with money needed for essential expenses (rent, bills, food, medications)
- Spending more time and money on gambling than intended
- Experiencing mood swings or anxiety related to gambling outcomes
- Neglecting family, friends, work, or hobbies due to gambling
- Feeling the need to bet larger amounts to achieve the same level of excitement
- Unsuccessful attempts to cut back or stop gambling
- Borrowing money or going into debt to finance gambling
- Lying to friends and family about your gambling habits
Self-Help Tools & Features
Storyhaus provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a specific timeframe
- Reality Checks: Receive periodic reminders during your gaming session about how much time and money you've spent
- Session Time Limits: Set automatic timeouts to interrupt extended gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from accessing your account for a period of time (ranging from days to years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage all users to use these tools proactively to maintain responsible gaming habits.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, the following organizations offer free, confidential support and resources:
Canadian Resources
-
Responsible Gambling Council
Website: www.responsiblegambling.org
A trusted organization providing education, research, and support services across Canada -
Gamblers Anonymous
A peer-support fellowship with meetings throughout Canada offering mutual support for those with gambling problems - Problem Gambling Services in Your Province: Most Canadian provinces offer free counseling and support services through provincial health systems. Contact your provincial ministry of health for local resources.
International Resources
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National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National helpline: 1-800-522-4700 -
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free confidential support and information -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
A national self-exclusion scheme for UK-based gamblers -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free online counseling and support services
If You Need Help
If you believe you may have a problem with gambling, please reach out for support today. Seeking help is a sign of strength, and many people have successfully overcome gambling problems with professional assistance.
Contact the Responsible Gambling Council or another support organization listed above. Help is free, confidential, and available 24/7.
Remember: You are not alone, and recovery is possible.