Responsible Gaming

Introduction

At StoryHaus, we believe that online sports betting should be enjoyed as entertainment, not as a way to earn money or solve financial problems. Betting always carries risk, and the odds are designed in favor of the sportsbook. We encourage all players to gamble responsibly and within their means.

Age Verification

Online sports betting is only available to individuals who are 18 years of age or older in Canada, or the legal age of majority in your province. StoryHaus is committed to preventing underage gambling. If you are under the legal age, please do not use our platform. We reserve the right to verify your age and identity at any time.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone else, it may indicate a problem with gambling:

• Chasing losses: Trying to win back money you've lost by betting more
• Hiding gambling activity: Concealing the extent of your betting from family or friends
• Loss of control: Unable to stick to limits you've set for yourself
• Gambling with money you can't afford to lose: Using rent, bill, or grocery money to gamble
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling
• Spending increasing amounts: Needing to bet more to feel the same excitement
• Mood swings: Becoming irritable or anxious when unable to gamble
• Failed attempts to quit: Repeated unsuccessful efforts to reduce or stop gambling
• Using gambling to escape: Betting to relieve stress, anxiety, or depression
• Borrowing money to gamble: Taking loans or using credit to fund betting activities

Self-Help Tools & Features

StoryHaus provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a given period
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
• Session Limits: Set a maximum duration for each betting session
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you're losing control
• Account Pause: Take a break from betting without permanently closing your account

We encourage you to use these tools proactively as part of your responsible gambling strategy.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations that can provide support:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides education, research, and resources for problem gambling prevention across Canada
• Gamblers Anonymous Canada
  A peer-support organization offering meetings and recovery support for people with gambling problems

Other Regions

• UK: GamCare
  Website: www.gamcare.org.uk
  Free counseling and support for problem gamblers
• UK: GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Australia: Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counseling and information services
• USA: National Council on Problem Gambling
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700

Take Action Today

If you believe you or a loved one may have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognized condition, and recovery is possible with the right assistance.

Contact one of the organizations listed above, speak with a trusted friend or family member, or reach out to a mental health professional who can provide guidance and treatment options.

Remember: Gambling should be fun. If it stops being fun, it's time to seek help.